Contact Us
Get in Touch
We're here to help you and your family. Contact us through any of these methods or fill out our forms below.
Call Us
+254 115 741 489
24/7 Emergency Line
Email Us
stjeanneserenityhub@gmail.com
We respond within 24 hours
Send Us a Message
Choose the form that best fits your needs. We'll get back to you as soon as possible.
General Inquiry & Testimonials
Send Us an Inquiry
Schedule a Visit
Schedule a Visit
Location & Hours
Address
ST. JEANNE SERENITY HUB
Kenol, Kenya
📍 View Exact Location on Google Maps
Visiting Hours
Family Visits: 9:00 AM - 6:00 PM Daily
Professional Visits: By appointment
Emergency Access: 24/7
Office Hours
Monday - Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 3:00 PM
Sunday: By appointment
Getting Here
By Road: Accessible via the main road to Kenol. We're located in a peaceful, easily accessible area.
Public Transport: Regular matatu and bus services connect to our location from major nearby towns.
Parking: Ample parking available for visitors and family members.
Accessibility: Our facility is fully accessible with ramps and wide doorways for wheelchairs and mobility aids.
Frequently Asked Questions
Find answers to common questions about our services and facility.
How do I schedule a visit to your facility?
You can schedule a visit by calling us, filling out our booking form above, or sending us an email. We recommend scheduling visits during our regular visiting hours for the best experience.
What should I bring for the initial consultation?
For the initial consultation, please bring any relevant medical records, a list of current medications, and any specific questions you have. We'll guide you through the process and answer all your concerns.
How quickly can my loved one move in?
The timeline depends on availability and the level of care needed. We can often accommodate new residents within 1-2 weeks, but we recommend planning ahead to ensure the best transition experience.
Can family members visit anytime?
We encourage family visits and have flexible visiting hours from 9:00 AM to 6:00 PM daily. Special arrangements can be made for visits outside these hours if needed.
Ready to Get Started?
Contact us today to learn more about our services, schedule a visit, or discuss how we can help your family.